Heist Payment Options

Shopping with Heist is super flexible. You can pay with a wide range of methods including all popular Credit & Debit Cards, PayPal, Apple Pay, Google Pay. Plus, you can choose interest free options with Klarna and Clearpay. 

KLARNA

PAY LATER WITH KLARNA

Pay later with Klarna gives you up to 30 days to pay once your order has been shipped. No fees, no interest, ever. See FAQs below.

PAY LATER IN 3 WITH KLARNA

Pay later in 3 allows you to shop now and pay for your new stuff in 3 easy (and free!) instalments, taken monthly. No interest, fees or late-payment charges – ever. See FAQs below.

CLEARPAY

Love it. Get it. Pay in Four. With Clearpay, you can spread the cost of your purchase across four instalments, interest free. See FAQs below.

FAQs KLARNA:

Who can use Pay Later with Klarna?

  • Customers over the age of 18.
  • Customers with a billing and delivery address registered in the UK.  

When can it be used to place an order?

  • When placing an order in GBP on our UK website.
  • There's no minimum spend - simply add the items you love to your basket and head to checkout. 

 When do you have to pay for your order?

  • Klarna will send you an email within 2 days of your order being placed with payment instructions.
  • You'll have 30 days to complete the payment online. You can pay at your convenience, with no extra cost via credit or debit card. 
  • You'll receive a reminder two days before your payment is due, and you'll also receive email reminders.

Having trouble paying with Klarna?

If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:

  • Klarna may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount.
  • Klarna may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
  • You may have outstanding payments on previous Klarna statements. Once these are paid off, try Pay Later with Klarna again. If you've recently paid off outstanding statements, please allow 24 hours before trying to pay through Klarna again.
  • You may have missed a required field at the checkout, such as filling in your Date of Birth.
  • If you haven't used Klarna before and you're shipping to a different address to your billing address, the payment may be declined.

CLEARPAY FAQs

Who can use Clearpay?

  • Customers over the age of 18.
  • Customers with a billing and delivery address registered in the UK. 

When can Clearpay be used to place an order?

  • When placing an order in GBP and on our UK website.

How does paying off instalments work?

  • You’ll be asked to pay the first of 4 instalments once you’re logged into the Clearpay Portal at checkout.
  • Instalments 2, 3 and 4 will automatically be collected from the debit or credit card you selected at checkout every 2 weeks.
  • You'll receive a reminder from Clearpay 2 days before each instalment is collected.
  • If you miss a payment, simply log in to your App or online and click PAY NOW next to your "overdue payment". You'll have until 11pm the next day to make a missed payment before being charged any late fees. Click here to find out more about late fees with Clearpay.
  • You can pay off the balance of your order early with the PAY NOW feature in the Clearpay app. 

Having trouble paying with Clearpay?

If you have any trouble placing an order with Clearpay, it could be due to one of the following reasons:

  • Clearpay may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount.
  • Clearpay may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
  • You may have outstanding payments on previous Clearpay statements. Once these are paid off, try Clearpay again.
  • If you've recently paid off outstanding statements, please allow 24 hours before trying to pay through Clearpay again.
  • You may have missed a required field at the checkout, such as filling in your Date of Birth. If you haven't used Clearpay before and you're shipping to a different address to your billing address, the payment may be declined.