Frequently Asked Questions (FAQ)

Yes. There are no guidelines that prohibit you from bringing your hair dryer in your carry-on luggage. If you are not still sure, you can check with the Transportation Administration (TSA) official website.

The Heist Hair Dryer is made to European safety standards with a voltage range of 220-240V. Please review local voltage requirements when travelling outside UK and Europe.

The Heist Hair Dryer comes with a UK 3 pin plug as standard. 2 pin European plugs will be hitting the market in the coming months. 

The Heist Hair Dryer is a powerful 2,200w. This is a professional grade wattage producing a high amount of airflow and heat as needed.

Ionic technology means your hair dries faster and more gently. This works by releasing negatively charged ions that help keep hair cuticles closed, allowing the inside of your hair to retain moisture. This makes the hair more smooth and shiny. 

Yes, most standard air diffusers fit the Heist Hair Dryer.

The cool shot button sits at the top of the hair dryer handle. If you push this, the hot air stops and you get a gust of cool air, instantly. When your hair is about 80 percent dry, switch over to using the cool shot function. The cool air helps to lock your height and style in.

The attachment comes in every Heist kit and directs air flow through a long narrow gap. This means its effective at targeting specific areas of hair, directing it precisely in the direction and style you want - putting you in control.

Please refer to the full safety instructions that come with every kit. Clean with a dry or slightly damp cloth to remove hair and dust trapped in the removable rear grid. Always unplug hair dryer before cleaning. Never immerse appliance or its accessories in water and carefully dry all parts you have cleaned.